Terms and conditions

Terms & Conditions - Private Tuition

These terms and conditions shall govern all tuition we provide you, the student and/or the company, and by accepting and enrolling onto our course, and in consideration of the tuition services we will provide to you or your staff, you agree to the terms set out below (which are legally binding).

In these conditions "we" or "our" refers to the Alliance Française de Londres and "you" to the individual or company that is booking private tuition.

1. The Alliance Française de Londres will supply teaching materials.

2. During the term of the contract, students have free access to Alliance Française de Londres facilities – video club and library – located at 1 Dorset Square, London NW1 6PU - but a refundable deposit is required for lending.

3. Fees are payable in full 48 hours before tuition starts. Alliance Française de Londres reserves the right to cancel the course in the event you fail to pay the fees in full before your first lesson.

4. Lessons must be booked in advance in blocks (as agreed with us). On confirmation of your booking you commit to attend all the lessons subject to your right to reschedule a lesson in accordance with the terms below.

5. For individual students and groups of two people, lessons can be rescheduled if two working days' notice is given. In the event you fail to give two working day's notice we reserve the right to charge you for that lesson.

6. Rescheduled lessons are limited to three out of every ten lessons booked for individual students, or two lessons for groups of two people. A rescheduled lesson cannot be further rescheduled.

7. It is not possible for groups of three or more people to reschedule lessons.

8. For individuals, or groups of two students, rescheduled lessons that could not be fitted in between the original start and end dates may be taken within a four week period immediately after the contract end date but the tutor and timetable may be changed by the Alliance Française de Londres at its absolute discretion.

9. The Alliance Française de Londres must be notified if a student will be more than 30 minutes late for a lesson, otherwise the lesson is considered cancelled and cannot be rescheduled and will be charged for.

10. The Alliance Française de Londres will make all reasonable efforts to deliver the tuition and lessons as advertised. However, the Alliance Française de Londres must arrange its resources efficiently and shall be entitled to make reasonable changes to the timetable, location, number of classes and/or the tutor teaching the course.

Your confirmation of the booking (whether by email, by telephone or in writing), and continued attendance at the lessons booked, shall constitute your acceptance, and continued acceptance, of these terms and conditions.